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Returns & Exchanges

At thenabilashop, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization.

  • 2.
    Prepare Your Package

    Carefully pack the unused beauty items in their original boxes, ensuring all seals are intact to prevent damage during transit.

  • 3.
    Ship the Items

    Affix the provided shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.